Tuesday, 30 December 2014

Ladies wot shop

Further to my last post where I decided not to be a frumpy mum, today I ventured into a personal shopper experience in Debenhams.  It's a fantastic service and I wish I'd discovered it sooner.  It was so easy to book an appointment.  The website asks for very straightforward information.  I do wish it asked for a little bit more info though such as your dress size, style preference, height etc as this could come in useful for your shopper later.

Screenshots of the booking process:

I was 5 minutes early for my appointment and the girls at the paydesk called for my shopper to come down.  The lovely Sammy arrived about 10 minutes later. Sammy was lovely and welcoming and I immediately felt at ease.  The only thing that puzzled me at this point was being asked if I had booked my appointment.  I had in mind that they would be aware of all the bookings and know who they would be working with and when.  Very odd.

Despite the lack of awareness of my appointment Sammy was straight into business.  She asked me a few questions about the purpose of my appointment and what I was looking for.  Before leaving me to go trawling the racks, she made sure I had a coffee in my hands.

While Sammy was looking for clothes for me to try I decided to make Oscar and I comfy.  The dressing room had two very large cubicles, seating, mirrors and magazines.  The dressing room served as the perfect playpen for the wrigglebum.

Sammy brought back a good selection of clothes, some of which hit the mark straightaway, others either didn't fit me that well,or were just not to my taste.  Some of the things she picked for me I really didn't think I would like, but the minute I put them on I loved them.  The personal shopper experience is great for encouraging you to be a bit braver and try things you'd normally leave on the rack.

Now that Sammy had a better idea of what I liked, and what worked for my body shape she disappeared again to get more things for me to try.  I decided to take advantage of the privacy and feed the wee man.

Sam, clearly knows her way around the store as it didn't take too long for her to return with another good bundle of clothes.  

Again, there were things I loved, and things I hated.  After this I decided to take a wander around the store and try picking up some things myself that I wouldn't ordinarily choose.  While waiting in a rather long queue, for a standard changing room, with a pram, and a lot of clothes, Sammy collared me and invited back up to the dressing room.  I was very grateful!

After trying on the last lot of clothes, the 2 hours were nearly up and I had the very difficult task of narrowing down the items I liked to the items I could afford to take home.

I really enjoyed this way of shopping and will definitely be doing it again. There's absolutely no pressure to buy anything at all, and you get good honest and constructive feedback.  Sammy was great at talking me through how to finish off an outfit how I could mix and match items, dress them up and dress them down etc.  Of course it's even better if you've got a little one you need to entertain while shopping.

8 out of 10, could be improved by taking more information at booking and perhaps having a number of items ready to browse through upon arrival.

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